Description

Ensure highest level of customer service and satisfaction. Offering services ranging from but not limited to facials, body treatments and waxing services.

Report to work on time and in professional attire in accordance with 

company policy 

 Responsibilities: 

• Must maintain a neat, clean and well groomed appearance. 

• Understand and comply with all company policies and procedures 

pertaining to this position, the required duties as well as 

department requirements. 

• Attend scheduled meetings as necessary 

• Must adhere to local and State Licensing Laws and Regulations. 

• Must adhere to local and State Sanitizing laws. 

• Cross promote other Spa and Resort Experiences 

• Must be extremely dependable with strong work ethic. 

• Possess strong interpersonal abilities. 

• This position is required to work Weekends and Holidays 

• Anticipate, identify and ensure customer needs are being met in the 

best way. 

• Must be able to communicate effectively with The Springs Resort 

Staff and Management 

• Exhibit a professional attitude, diplomacy and an ability to handle 

difficult situations. Demonstrate and exceptional level of 

professionalism 

• Must be customer service oriented and be able to greet guests in a 

professional, friendly manner and create an excellent experience.

• Participate in any activity deemed necessary for the normal 

operations of the Spa department. 

• Coordinate with Spa Manager and Human Resources on projects 

• Communicate effectively with Spa Manager, Spa Receptionists, Therapists and Estheticians 

Requirements

• Must have a High School Diploma/GED.
• Must have current State License. 
• Must perform well under pressure in a fast paced environment. 
• Must be able to communicate effectively with The Springs Resort staff and Management. 
• Must be customer service oriented and be able to greet guests in a professional and friendly manner creating an excellent guest experience. 
• Must be able to push 50lbs. Will be required to work evenings, weekends and Holidays. Experience in Spa and/or Hospitality a plus but not required. 
• Must adhere to all policies, procedures and safety regulations set forth by The Springs Resort